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What is the on-boarding process and why is it important?

The onboarding process is the process of integrating new employees into a company. This process allows them to learn about company culture, their role and define what tools and resources are available to aid in their success. This process is pivotal in how effectively new employees can adapt to their role and how well they blend with the team.

Some other key benefits to a successful on-boarding process include increased productivity, reduced employee turnover, better employee engagement and an overall stronger company culture.

Best practices for on-boarding new hires/pre-boarding

Imagine it’s your first day at your new job. You’re feeling excited, but also nervous. You want to make a good impression and get up to speed quickly. But how can this be achieved? A well designed on-boarding process can make all the difference, making you feel welcome and supported whilst giving you the information and resources you need to be successful.

Starting early is important; the process should begin as soon as the new hire accepts the job offer. You want to get ahead, and this will allow them to learn about the company and the role before they start. You might even consider bringing them in for a “taster session” to meet each member of the team and learn about how the day-to-day works. Most people get nervous starting a new job and meeting fresh faces for the first time, so this icebreaker will put their mind at ease and prepare them for their role, so make sure you take the time to get to know them and their individual needs.

You also need to be organised – it’s your responsibility as an employer to make sure that all the necessary materials are ready for their first day – you don’t want to leave a bad impression. You must clearly communicate job expectations, goals, and performance metrics. Make sure they have access to the support they need and give them access to key training and development resources. Each person is different and may learn at different rates than others, so remain patient and show a good level of understanding. You should also check in with the new employee regularly to get their feedback on the process – this may help you identify areas where improvement is needed.

Make sure to recognise achievements and milestones; this will reinforce positive behaviour and motivates them to succeed. After all, you don’t want them to doubt their abilities and question their career choice. Everyone can contribute to the company’s success in some way, so make sure to celebrate, even for small achievements. A simple “I appreciate your hard work” can go a long way.

Remember that effective onboarding is not just a one-time event; it’s an ongoing process that can take several months. The goal is to help new hires feel welcomed, informed, and engaged in their new role, which ultimately leads to improved retention, job satisfaction, and productivity.